Below are some policies formulated to give you the highest service standards. 

Local Orders (Within Jordan) 

Exchange Policy:

• You have up to 3 days from the date of purchase to exchange your items. 
• Items must be in their original condition with tags attached.
• Please provide a receipt or the order confirmation to process the exchange. 
• We do not offer refunds; exchanges are available for items of equal or Higher amount.
• Swimsuits are non-refundable and non-exchangeable. 

International Orders (Outside Jordan) 

Due to logistic constraints, we do not offer exchanges or refunds for international shipments. 

International orders please not that any customs applied for the parcel will be under customers responsibility

General Conditions 

Return Process 

• To initiate an exchange, please contact our customer service team or complete the return form on our website. 
• Customers are responsible for return shipping costs unless the item is defective or we make an error. 

Exceptions 

• Items marketed as final sale are not eligible for return or exchange
• Personalized or customized items cannot be returned or exchanged 

We are committed to ensuring your delight with your purchase. Every product is packed with precision and care to ensure you receive your box of happiness. 

Our customer service team is always ready to help with any questions or further assistance. 

Thank You for choosing Pieces Amman Clothing. We appreciate your support and look forward to serving you with our newest collection.

No refunds are offered. However, we have a 3-day exchange policy for local orders placed in Jordan. Please be aware that orders from abroad cannot be returned or exchanged.

Order cancellation: Orders may be cancelled 24 hours after purchase. However, cancellations are not allowed as processing starts quickly after this point.

Method of Cancellation: If you want to cancel your order within 24 hours, please email or call our customer service team with your details.

Refund for Canceled Orders: If you cancel your order within the designated time, you'll get a full refund using the initial payment method.

Exclusions: Once an order is placed, it cannot be cancelled for final sale or personalized items.

Email: Sales@pieces-amman.com